Shipping & Delivery Policy
At Sukhstore, we are committed to ensuring your shopping experience is seamless, from placing your order to receiving it at your doorstep. Below are the details regarding our shipping and delivery process:
Order Processing
- Orders are processed within 2–5 business days of receiving your order confirmation.
- Once your order is confirmed, you will receive an email with an order confirmation and estimated delivery date.
Shipping Costs
- Shipping costs are calculated based on the weight of your order and your delivery location.
- The shipping cost will be clearly displayed at checkout before you complete your purchase.
Delivery Times
- Delivery times may vary depending on the location, but typically, you can expect your order to be delivered within 5-10 business days after dispatch.
- For remote or rural areas, delivery may take slightly longer.
Tracking Your Order
- Once your order is shipped, you will receive tracking details via email or SMS.
- You can track your order on the courier service provider’s website using the tracking number provided.
Delivery Delays
- While we strive to meet the estimated delivery times, delivery may be delayed due to circumstances beyond our control, such as adverse weather conditions, courier delays, or public holidays.
- Sukhstore is not responsible for any delays caused by third-party courier services.
Order Receipt
- Please inspect your order upon delivery to ensure all items are correct and in good condition.
- If there are any issues with your order, such as missing or damaged items, please contact us within 48 hours of receiving your delivery.
Undeliverable Packages
- If a package is undeliverable due to an incorrect address or other delivery issues, the package will be returned to us.
- In such cases, we will notify you, and you will be responsible for reshipping charges, or we may issue a credit note if the order cannot be delivered.
Free Shipping
- We offer free shipping on orders over a certain amount (specifics will be displayed on the website).
Thank you for choosing Sukhstore! We are dedicated to providing a hassle-free shopping experience, and we will do everything we can to ensure your order reaches you as quickly as possible.
